Case Study: Ecovative Design

The Company

Ecovative Design is a leading biomaterials company growing high performance, premium, award-winning products that are safe, healthy, and certified sustainable. Their products enable customers – including Fortune 500 companies, international mills, and furniture makers – to meet their design, production, and delivery needs while achieving sustainability goals.

The Project

We partnered with Ecovative in 2014 to build an Enterprise Resource Planning (ERP) system that would increase transparency, reduce manufacturing & clerical errors, provide business intelligence, and ultimately save them hundreds of thousands of dollars.

The Problem

Prior to implementing an ERP system, Ecovative tracked all their processes manually using spreadsheets, emails, and on paper. These methods were tedious, prone to error, and lacked transparency. If personnel were sick or left the company, others wouldn’t have access to the critical information they needed.

How We Helped

To provide them with a system that would fit their needs perfectly, we embedded ourselves in their team so that we could fully understand their business. We took some time to learn how the company operated- from sourcing raw materials to final delivery and everything in between.

Next, we identified pain points among departments to design a system that would improve the day-to-day lives of every stakeholder. The resulting product managed a large portion of their business but Ecovative needed a system that would learn and grow alongside them. Over the next couple years it slowly evolved into an information powerhouse that tracked every piece of their business. This crucial time and money saving tool now:

What They Had To Say

Melissa, the Operations Lead at Ecovative was kind enough to share her thoughts on Delight’s work and the Ecovative Information System:

The Ecovative Information System (EIS) has been an invaluable tool for our company. Ecovative’s unique manufacturing and research based business model meant that a traditional ERP system failed to check all the boxes. Ecovative needed a system that was flexible and could evolve with new technologies as they were discovered. Having employees of all different skill levels required it to be user friendly.

Delight provided all those features and more. We ended up with a system that could track raw inventory, calculate WIP, track orders, and provide easier ways for departments to work together.

Statistics and modeling were improved, as it was easier for operators to better capture labor times. Scheduling became transparent. Traceability beyond monthly inventory counts saved us thousands of dollars in end of the year audits. Every purchase request, customer purchase order, statistic and more was available at our fingertips.

Labor costs and rework were reduced significantly as all the information was clearly laid out to those who needed it. Today, Ecovative’s planning and execution revolves around this system.

It has proven to be an invaluable tool worth every penny of investment.

Melissa Kalbfliesh, Head of Operations, Ecovative Design


Delight was able to deliver an enormous amount of value to Ecovative for a fraction of the cost for other, cookie-cutter, competitors. Our solution now saves Ecovative around 500 hours and $1,200 a week on clerical efforts.

Delight provided Ecovative with a custom built system that adapted to the company’s needs as it grew into one of the top biomaterials companies in the world. For years, Delight has maintained a professional relationship with Ecovative to ensure their automation needs have been continually met. This allows Ecovative to focus on their mission- replacing toxic packing materials with biodegradable alternatives.

Need help with a project? We'd love to hop on board. Hire Us.

Get In

Must be a valid email address.